This is a fully remote opportunity. Recent College Graduates from all over Latin America are welcome to apply!

Be hired for our 6-month paid traineeship where you will discover the various business functions of the Talkpush operations. The objective of this program is to find a match between you and one of our departments, with a view to hiring you as full-time staff at the end of the program.

The program starts in August 2022.

About our Graduate program

We are looking for the leaders of tomorrow, bright, adaptable, comfortable with numbers, and enthusiastic about technology’s promise, to join our Graduate Training Program.

Talkpush offers a fast-growing startup environment where trainees will have the opportunity to grow and develop their skills in a variety of roles. Through hands-on coaching, dedicated projects, and working integrated with experienced professionals, you will learn and refine the skills necessary to be a key contributor in a fast-growth B2B SaaS company.

Over the course of a 6-month program, you will join the Customer Success team (3 months) and will then rotate in one of the departments of your choice (3 months), giving you the opportunity to learn about Product Support, Product Management, Sales, and Marketing roles.

What will you do and learn?

As a graduate management trainee, you will join 2 customer-facing departments, Customer Support and one of your choice:

Customer Support (L1): relentlessly focused on driving a stellar user experience for thousands of users and millions of job seekers on Talkpush, partnering with both Product and Customer Success teams to enhance the product experience, and increase internal team efficiency by driving training content and tools improvements.

Create training materials and ongoing educational documentation for our users
Identify and support product improvements and new opportunities which enhance utilization and adoption of Talkpush products
Replicate and document issues (bugs) identified by users and hand them over to the engineering
Write how-to procedures to resolve user issues and increase the value of the Help section. Customer Success (CS): the customer-facing part of the organization working with some of the largest employers in the world to automate their recruitment

Project manage new customer onboarding, including end-user training.
Be a consultant or trusted advisor to your customers, proactively looking for ways for them to improve their ROI of the Talkpush platform.
Drive better behavior through the use of analytics, using data to identify missed opportunities in driving recruitment productivity

Product Management (PM): the team that connects the demands of the customers with the future of the product, designing new features to solve user needs and market demands

Prioritize the implementation of new features and set specific timelines
Understand user requirements and develop functional specifications and design user experience
Coordinate with the engineering department to deliver functional solutions
Build product marketing content to promote new features
Marketing: Assist the department with content marketing

Write blog posts for our community
Collaborate on a variety of marketing campaigns including products, events, and brand awareness across multiple channels: mainly email and social media.
Event management: Talkpush events every quarter, and you’ll be helping with promotion, speaker bookings, and communications to all stakeholders.

Sales: research target companies and uncover market opportunities

Source qualified leads through social media channels
Drive more leads from events, webinars etc.
Engage with potential customers to discuss opportunities to automate their recruitment process

This program is designed for someone interested in a technology business career, and keen to get a complete understanding of business operations, including Product Support, Customer Success, Marketing, Product Management and Sales.

Setting you up for success

You have full training on our product, as well as on how to contribute to the department of your choice: Customer Success, Marketing, Product Management and Sales.
You will have a Coach to teach you what it takes to be successful.
After your 6-month training, and should shine as a graduate trainee, we would like to hire you and kick-start your career.

Skills you should have

Intelligent: Breaking down ideas & product requirements into user stories and feature specifications for designers & developers
Professional: you will be working on software, used by hundreds of recruiters around the world and your designs could impact the lives of millions of job seekers
Analytical: this is a fast-paced work environment where taking the initiative, seeking to solve problems while keeping an eye out for the details are all key to success.
Driven: because working in a start-up requires focus and passion to deliver your absolute best, all the time.
Team Player: because you can’t succeed alone; teamwork is imperative

Required / Mandatory:

Excellent verbal and written communication skills in English and Spanish
Educational background in any Industrial Engineering domain and graduated in the last two years
One (1) year of working experience

Graduate Business Trainee LATAM (Remote)

About Talkpush