What if every job application started with a conversation? Talkpush is the leading recruitment software for the messaging age, and we are building interfaces with all the leading messaging apps, as well as chatbots to simulate thousands of conversations between employers and job seekers

The Conversation Designer will be in charge of bringing our recruitment chatbots to life and improving the level of training and engagement as they converse with over one million candidates every year.

Required / Mandatory:

Experience in design, UX, and storytelling
Min 2 years experience in copywriting and/or technical writing
Basic Knowledge of Dialogflow, ManyChat, or any chatbot platform is an advantage
Excellent visual, written, and verbal communication skills
Bilingual Spanish / English, additional language skills are welcome to apply
A natural curiosity for chatbots and the AI industry
Must Be a Team Player and Have Excellent Problem Solving Skills
A portfolio demonstrating both personal and team-based work

Preferred but not mandatory:

Experience working with customers in a professional services environment (e.g. agency)
Operational and Service desk experience is preferred
Software development / Programming knowledge

Responsibilities:

Create exceptional, rich, and fulfilling conversational experiences
Craft high-level, mockups and task flows to effectively communicate chat and voice interaction and design ideas
Brainstorm and collaborate with team for new ideas and strategies
Work closely with stakeholders to convert their ideas and vision into engaging content
Use our content flow tools (Dialogflow) to build engaging conversations
Review existing chatbot flows and suggest improvements
Track progress of customer-specific product improvements and measure impact
Quality assurance of conversations before launch
Defect monitoring (Service desk) and NLP optimization of our bots to get smarter over time

Conversation Designer - Remote anywhere in the Americas or Asia

About Talkpush